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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All NAVIEN products

The group "New Technologies" offers for review the products of the plant NAVIEN: wall-mounted gas boilers, floor-mounted diesel boilers, floor-mounted gas boilers, columns, engines
  • Wall mounted gas boilers NAVIEN
    Wall mounted gas boilers
    DELUXE Plus, SMART TOK, etc.
  • Outdoor boilers NAVIEN
    Outdoor boilers
    LST, GA, RTD, RPD, etc.
  • Electric boilers NAVIEN
    Electric boilers
    EQB-6HW, EQB-24HW, etc.
  • Condensing boilers NAVIEN
    Condensing boilers
    Series NCN, NCB, etc.
  • Boilers with Stirling engines NAVIEN
    Boilers with Stirling engines
    HYBRIGEN et al.
  • Solar-powered boilers NAVIEN
    Solar-powered boilers
    hybrid, etc.
  • Cascade systems NAVIEN
    Cascade systems
    For hot water, heating, etc.
  • Ventilation systems NAVIEN
    Ventilation systems
    commercial , etc.
  • Apartment heating points NAVIEN
    Apartment heating points
    HeatyHub Plus-43K, etc.
  • archive NAVIEN
    archive
    DELUXE, ATMO, etc.

NEW TECHNOLOGIES GROUP

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